if the end user faces a problem in doing credit note,that is he was unable to p

if the end user faces a problem in doing credit note,that is
he was unable to post the accounting docs in credit memo so
how can we resolve it and what is reason that why it is not
posting in credit memo?

Question Posted / srikrishna

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if the end user faces a problem in doing credit note,that is he was unable to post the accounting d..

Answer / syamala

The postings in general, fail, when we have a problem in
the VKOA or the revenue determination procedure. THere must
be a problem with the posting key or the G/L A/C.

If it is a credit note, then we need to check the relevant
accounts which would generally get affected in a credit
note, ie. for example, Customer Revenue A/C, etc.

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