In case of High Priority tickets who will communicate to
the client? It is SAP SD Consultant or Project Manager?
Please reply asap... Urgent!!!! Waiting for your response
eagerly... Thanks in advance
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Answer / subha
Hi
In case of high priorty ticket it is both the project
manager and functional consultant at seniorlevel min of a
lead and above will communicate with the clinet and is
mostly situation based and case based
| Is This Answer Correct ? | 8 Yes | 1 No |
Answer / pradeep deekshit
it is SLA agreement level between senior consultant and manager and client, based issue and based terms of payment of issue
| Is This Answer Correct ? | 0 Yes | 1 No |
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