In case of High Priority tickets who will communicate to
the client? It is SAP SD Consultant or Project Manager?
Please reply asap... Urgent!!!! Waiting for your response
eagerly... Thanks in advance

Answer Posted / subha

Hi

In case of high priorty ticket it is both the project
manager and functional consultant at seniorlevel min of a
lead and above will communicate with the clinet and is
mostly situation based and case based

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