inteviewer asked me support activities i did in sap sd??
Answer / susanta
Confidently tell him i have done
For Support issues we are using Remedy tool
We have SLA(service level agreement) with client
For Priority 1 issues- 5min for acceptance the ticket and
solution within 2hr
P2 ticket- Acceptance within 4 hr And soln within 1 days
P3 ticket- Acceptance within 1day and soln within 21 week
etc...
| Is This Answer Correct ? | 6 Yes | 2 No |
Hi I have created new enterprise structure I am receiving an error message during t-code: MB1C The exact error message is as follows: "Control Indicators for Controlling area 3333 does not exist for fiscal year 2009" pls help me how to resolve this issue. I am a SAP SD Consultant. I dont have idea on SAP-FICO Module.
I dont want to take print out as a output type while creating a sales order, instead i want to send it as a IDOC. what customization i have to do?
Fullform or Longform of ERP?
how availability check perform in business process?
What is a 'division'?
What is material account assignmanr group , Paramater for determining right GL account?
If you want to create language specific sales texts for your material master, would you have to create a new material master record?
What is the difference between plant and storage location?
Can any body can give me the example for business scenarios in industry specific solution you work with for sap sd interview bez I just finished the training.
Can we use Cash Sale as Rush Order and Vice Versa? If so, then please also specify the parameter?
I configure pricing procedure and it works in the regular sales order are 1100/20/20 correctly and shows the correct calculation but in the third party sales order, I use the same pricing procedure in the sales area 1100/50/20 and the system shows the net value but it does not calculate total price and total price is zero. So I want to know that sales area and item category has relation with pricing procedure or not? What should we check?
Trouble4 shooting , handiling issues with different level of priorties
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