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how can we explain bpo
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Answer / harmeet singh
BPO is know as Business Processing Outsourcing. It is a
modify name of the Call Centre.BPO,it work's on the
Principle's of Inbound and Outbound. In a Inbound process
the call will be land to agents and they have to ans that
call's with in a time limit. But in Outbound process the
agent have to out call the cust and they have the specific
target for the same.
| Is This Answer Correct ? | 23 Yes | 2 No |
Answer / gurpreet
Bpo is the place where the call's r landing inside the
country and outside the country for the purpose of
telemarketing etc and there r so many business r going on.
Basically it's known as a business process outsourcing.
| Is This Answer Correct ? | 22 Yes | 10 No |
Answer / sujeet
PBO is know as business processing outsourcing.
| Is This Answer Correct ? | 22 Yes | 14 No |
Answer / manikishore
BPO is known as Business Process Out sourcing. Bpo is
divided in to two types:- 1. domestic call center 2.
International call center.
In domestic we are a lot of operations taken place.
For eg:- we call for the domestic country and it might be
either in bound or out bound. and also we have back end
department is also there for either domestic or as well as
international call center.
| Is This Answer Correct ? | 9 Yes | 2 No |
Answer / atul uppal
BPO is business processing outsourcing. It has two process
first is inbound and second is outbound ..
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / jay kumar
bpo is know as business process outsourcing of a business
where one company represent other company to reduce their
operation cost and provide better services through their
experties or bpo is mainly increasing their profit,in bpo
people use to work on either inbound or outbound and maybe
we have to work on combined.
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / toushik roy
Bpo stands for business process Outsouscing, when a company decides to outsource some of Its non-core work processes to another company with expertise in it ,it is called b.p.o. .it is two type inbound and outbound.
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / how can we explain bpo
Bpo is the place where the call's r landing inside the
country and outside the country for the purpose of
telemarketing etc and there r so many business r going on.
Basically it's known as a business process outsourcing.
| Is This Answer Correct ? | 3 Yes | 2 No |
Answer / hari
bpo is know as business process outsourcing of a business
where one company represent other company to reduce their
operation cost and provide better services through their
experties or bpo is mainly increasing their profit,in bpo
people use to work on either inbound or outbound and maybe
we have to work on combined.
Bpo is
divided in to two types:- 1. domestic call center 2.
International call center.
In domestic we are a lot of operations taken place.
For eg:- we call for the domestic country and it might be
either in bound or out bound. and also we have back end
department is also there for either domestic or as well as
international call center.
| Is This Answer Correct ? | 2 Yes | 1 No |
Answer / how can we explain bpo
Re: how can we explain bpo
Answer
# 4 BPO is known as Business Process Out sourcing. Bpo is
divided in to two types:- 1. domestic call center 2.
International call center.
In domestic we are a lot of operations taken place.
For eg:- we call for the domestic country and it might be
either in bound or out bound. and also we have back end
department is also there for either domestic or as well as
international call center.
| Is This Answer Correct ? | 2 Yes | 3 No |
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
At genpact(Techsupport) the interviewer on call asked me to start a situational conversation with a stranger requiring some help at a departmental store/railway station/mall etc...how should i do that.
What will you do in a situation where system shuts down and you still handling customer on the phone?
if you stuck in problem what will you do?
Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?
9 Answers ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,
If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?
6. When a customer has a problem, shows a sincere interest in solving it
what are the major key responsibility areas for a manager in bpo...?
what is justice?
Tell me about ur college days
In US based BPO companies,did we want to work only for night huh? or alternative weeks for day and night?
discribe the impotance of teamwork and team spirit?
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