Tell me something about call center, what do u know about
call center, Y r u intersted in call center?
Answers were Sorted based on User's Feedback
Answer / aijaz khan
call center is physical location where customer care
executive receives call from or makes call to the customer
and solve their queries and explain regarding product of
the company.
| Is This Answer Correct ? | 41 Yes | 4 No |
Answer / mohoammed afser
call center is a place where telephone phone calls are
received and placed in a high volume.it is a area where
several csr are located to man a bank of telephones and
computer terminals and these agents are specially trained
how to quickly response on queries effectively that may
arise from customers.
there are two types in call centers;
a inbound call center is a place where you will be
receiving calls from customers.these types of call centers
are used mainly to answer customer queries
a outbound call center is a place where you will be
making calls to the prospected customers.these types of
call centers are usewd mainly for making sales
| Is This Answer Correct ? | 31 Yes | 3 No |
Answer / aijaz khan
because call center industry is growing rapidly and i want
to grow with it.
| Is This Answer Correct ? | 30 Yes | 6 No |
Answer / devon avis
A call center is a place where calls are either received or made. To receive calls from costumers for queries or questions about a certain product. To make calls in order to sell something to prospect costumers.
One primary aim of a call center is costumer care, to satisfy costumers. I'm interested to call centers because I want to help others by using my communication skills. Also, because of the high salary.
| Is This Answer Correct ? | 6 Yes | 0 No |
Answer / mahesh khandagde
call center is a center of any product which have given or
will have given by a costumer,for that product information
center called as a call center.
there all the costumer problem's call recive by costumer
care excutevi and give a suitable solution accruding the
problem.
"a call center is total based only for costumer and pruduct
"
it's three type process
1'st one is INBOND -in this process based costumer can call
only, and costu.exicut. can recive n solve them problem
"2nd-OUTBOOND- and just ulta mens aposite in out boond"
3rd' IN-OUTBOND -ricive &make a call for product sell"
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / vishwanath pamula
Re: Tell me something about call center, what do u know about call center, Y r u intersted in call center?
Answer
# 6
call center is a center of any product which have given or
will have given by a costumer,for that product information
center called as a call center.
there all the costumer problem's call recive by costumer
care excutevi and give a suitable solution accruding the
problem.
"a call center is total based only for costumer and pruduct
"
it's three type process
1'st one is INBOND -in this process based costumer can call
only, and costu.exicut. can recive n solve them problem
"2nd-OUTBOOND- and just ulta mens aposite in out boond"
3rd' IN-OUTBOND -ricive &make a call for product sell"
| Is This Answer Correct ? | 6 Yes | 1 No |
Answer / shakir m nadaf
Because call centre is a growing industry
There are many growth opportunity
As this market is growing day by day....
There i also want to grow with it.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / raj kodati
Call Center is a medium between a client and the customer, sales, service, collection and technical processes are a part.
2: its a place where we can learn new things and new people with different mentalities. exploring new things every day.
| Is This Answer Correct ? | 1 Yes | 2 No |
Answer / anand kumar s
call center is the place where numbers of people working in
a single evironment with seperate cabins, its mainly to
satisfy the customer by solving ther quires quick and short.
call center is of two types:
inbound:where the customer care executive receive calls
from the customer regarding the problem he got ,some time
to enquire about the product.
outbound: where the call made towards the customer to
explain our product what we have for the customers, its
like tele marketing.
| Is This Answer Correct ? | 4 Yes | 7 No |
what was ur recent most accomplished moment?
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
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