can any body show an example how to resolve a high,medium & low priority t

can any body show an example how to resolve a high,medium &
low priority tikets in production supports?

Question Posted / abid

3 Answers
6353 Views
I also Faced
E-Mail Answers

Answers were Sorted based on User's Feedback

can any body show an example how to resolve a high,medium & low priority tikets in production ..

Hi,

The tickets severiaty is based on tickets...the tickets
will come from the enduser side to the predefined log
(which we are using), in this log our superior will do a
partition depends on employee efficiency at work level..

High: this type tickets needs to be resolve ASAP, this
activity done by PM/TL/TC

Medium & Low : this type of tickets, the consultants will
do.
Medium:tickets will solve as per the prodution req
Low:we can solve short period, its nothing but a the
production will run also....we resolve...

Is This Answer Correct ?

3 Yes

0 No

can any body show an example how to resolve a high,medium & low priority tikets in production ..

Answer / abid

Hello Venket, Thanks for the help but i wanted to know 3
scenarios of 3 levels of tickets in FICO? low,medium,high

Is This Answer Correct ?

1 Yes

0 No

can any body show an example how to resolve a high,medium & low priority tikets in production ..

Answer / vani kumar

Simple issues:
1.AP-For one vendor payment is not done due to the payment
got blocked.
2.i.AR-Needs to increase customer credit limit
ii.End user is not able to create sales order

Complicated:
Not able to make payment-
Reason:Many of the configuaration items (like ranking
method,payment method,house bank) were missed in fbzp,which
is necessary for payment run.

Cheque was not printed?
due to mismatch in IBAN # in vendor a/c and other place
maintained in z transactions.

Is This Answer Correct ?

0 Yes

0 No

Post New Answer

More SAP FI-CO (Financial Accounting & Controlling) Interview Questions

Steps to config IT Depreciation

0 Answers IBM, Westcon,

What is cost based profitability analysis? : cost center accounting

0 Answers

What are the critical scenarios in production support? Tell me some examples?

0 Answers Infosys,

Can you explain how carry-forward happens in sap?

0 Answers

can you explainn asap methodology ?why it is use?

5 Answers

Where is the configuration setting to be done for carrying out revaluation of planned activity prices in various cost objects?

0 Answers

How do you configure manual bank statement?

0 Answers

hi friends depriciation was posted ( tc :afab) we can reverse the already posted depriciation i want Tc Code and process.

4 Answers

WHAT IS DIFFERENCE BETWEEN CLASICAL AND EXTENDEND WITHHOLDING TAXES

0 Answers

Hi Is there any T Code for schedule wilse balance sheet of a company???? If any one knows please let me know. Thanks Rajesh

0 Answers

while settlement of internal order in TC-KO8G THE ERROR GIVE AS NO FUND CENTRE is entered.Though the original document is having assignment to fund centre & also we have one to one relation with cost centre & fund centre.

0 Answers

How do you configure the assignment of variances from product costing to copa module? : co-pa

0 Answers

For more SAP FI-CO (Financial Accounting & Controlling) Interview Questions Click Here