can any body show an example how to resolve a high,medium &
low priority tikets in production supports?
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Answer Posted / vani kumar
Simple issues:
1.AP-For one vendor payment is not done due to the payment
got blocked.
2.i.AR-Needs to increase customer credit limit
ii.End user is not able to create sales order
Complicated:
Not able to make payment-
Reason:Many of the configuaration items (like ranking
method,payment method,house bank) were missed in fbzp,which
is necessary for payment run.
Cheque was not printed?
due to mismatch in IBAN # in vendor a/c and other place
maintained in z transactions.
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