Hi
How do u configure SLA in SAP.please explain in detail.the
path of how 2 configure them in SAP
Answers were Sorted based on User's Feedback
Answer / no-one
you can configure SLA in SAP Solution Manager for VAR
service desk. Call the tcode CRMD_SERV_SLA and then
configure the service profile, the response profile, and
the indication for response time.
hope it will help you
Is This Answer Correct ? | 8 Yes | 2 No |
Answer / satish
SLA means a agreement between client and the implimentation
company. its a document which contain the what company is
going to give and what client is going to pay.
Now i am really surprised when u ask how to configure it in
SAP. will this be configured. can u configure a sale deed
into sap? isn't it. in the same way its a document. not
configured in functionality to configure in SAP
Is This Answer Correct ? | 17 Yes | 13 No |
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