i recently faced a question in satyam that what are the
documents that we maintain in support project please help
me in this regard
Answers were Sorted based on User's Feedback
Answer / sen
)Responsibilities in support project
- Handling customization, configuration, and enhancement
related issues
- Handling tickets on Day to Day basis
- Monitoring S&D reports on daily basis required by clients
- Preparing functional specification documents
- Preparing end user training Documents
Is This Answer Correct ? | 7 Yes | 0 No |
Answer / subha
HI SEN
The question is not onrle but on the documents to be
maintined.
They are user documents . which containsthelist of end
users and supres users whom need to be trained
Secondly the - tcodesat he end of the clinet
THIRDLY TRAINING MANUAL AND USER MANUAL
However your answer is right to an extent
Is This Answer Correct ? | 1 Yes | 0 No |
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