Answer / sen

)Responsibilities in support project

- Handling customization, configuration, and enhancement
related issues
- Handling tickets on Day to Day basis
- Monitoring S&D reports on daily basis required by clients
- Preparing functional specification documents
- Preparing end user training Documents

Answer / subha

HI SEN

The question is not onrle but on the documents to be
maintined.

They are user documents . which containsthelist of end
users and supres users whom need to be trained
Secondly the - tcodesat he end of the clinet
THIRDLY TRAINING MANUAL AND USER MANUAL

However your answer is right to an extent

How many types of Tickets in real time terminology? Any new Customization in recent project related to SD module

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