Answer / venkat

Mostly in post Implementation stage, will be of the nature:
01.End user still not clear on the usage/ functionality of
SAP T.Codes,

02.Or Could not know how to rectify or correct if any wrong
process is followed

03. or Not clear how the calculations are getting done in SAP.

04.Purely system issues, which require some oss notes to be
applied or BASIS team needs look into it.

05. Or the Customizing is wrong, may be all the scenarios
are not perceived at the time of Blue print.
etc.. etc..

Based on the urgency and need the priority (Mostly the
criteria is "Stoppage of business/ could not carry on
Business") will be classified inti High, medium and low..

Answer / sapsec

Always remember this generic rule for ticket prioritization

a. Show stopper -- High priority
The user(s) just not able to do anything at all on the
system. Technical is GUI not responding. Functional Tcodes
or navigation

b. Nature of transaction in a module. If the FI module is
have problems like AR / AP priority 2

c. Colour of screen brightness etc Priority 3

Why you use Asset Class ?

4 Answers   Accenture,

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i have one doubt if we have pay to many vendor's..with using different house banks&different amounts..! my question is we need to update each bank for vendor's and amounts wise..i mean updating in master records..? or not?..please give a detailed answer..plase sir's.

1 Answers   IBM,

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Explain some of the controls setup during the configuration of internal order types in the co module?

0 Answers  

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How many documents generated at the time good received?

5 Answers  

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While posting outgoing payment using T.Code F-07 getting in Error "1111(Company code)missing the Table T043S"

8 Answers  

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What is one time vendor?

3 Answers  

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whats the difference between business area and profit center.

8 Answers   MBA, TCS,

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What are the problems faced when a material ledger is activated?

0 Answers  

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how to manage TDS if it is deducted both time at the time of payment and at the time of invoice by mistake ?

1 Answers   Noida Power, TCS,

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What is asset master?

6 Answers   Techno Solutions,

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What is apc?

0 Answers  

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What is the co reconciliation ledger and when would you typically use it?

0 Answers  

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