What is the defference between issues and Ticket?
Answers were Sorted based on User's Feedback
Answer / noorulla
issue and ticket is same
when end user making business transaction go a issue or
ticket then he raise the ticket
ok
noorulla
siddavaram.nurulla@yahoo.com
Is This Answer Correct ? | 7 Yes | 1 No |
Answer / ramesh
When the enduser is facing some problem he will raise a
Ticket to the Consultant.
Regards
Ramesh
Is This Answer Correct ? | 1 Yes | 0 No |
Answer / ramesh basavani
Ticket is an issue from end user point of view whereas an issue is a ticket from consultant point of view.
I hope you understood.
Is This Answer Correct ? | 1 Yes | 0 No |
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