Answer / rupesh shah

Call Centre is a part of B.P.O.
It is a 24*7 hour help desk.
It is a booming industry.
No other company has a high growth rate as Call Centre has.
There are two typr of processes.
a)Inbond:
In inbond process the customer calls and put forth his
querry and we have to revert to them with satisfactory
solution.
b)Outbond:
In outbond we have to make calls and give information
about our product.Inshort we have to do a tellemarketing.

Answer / pandi

its a waste of time

Answer / themanjuu

the Call Centre is part of an alternative tutoring model
for some AU courses. In these courses a student is not
restricted to tutor availability, but can speak to a
learning facilitator or leave a message 24 hours a day.
Academics will return calls to the Centre within 48 hours
to answer specific course content questions. The Call
Centre also supports ViTAL (see ViTAL).
www.athabascau.ca/misc/glossary.html

A telephone based service operation being used for direct
banking and insurance, ticket sales and customer service
operations.
www.kcom.com/eastyorkshire/pricemanual/Glossary.htm

http://callcentre.education.ed.ac.uk/
www.ssc.mhie.ac.uk/pubs/cpvi/gloss.html

An organisation whose major role is to handle phone calls
(mainly from business customers) on behalf of one or
(usually) several other large companies. They commonly use
computer networks to give them access to that firm's
databases, and to keep records of all calls they handle.
www.techwriter.co.nz/nerd-ad.html

call center: a center equipped to handle a large volume of
telephone calls (especially for taking orders or serving
customers)
wordnet.princeton.edu/perl/webwn

A call centre (Commonwealth English) or call center (AmE)
is a centralised office of a company that answers incoming
telephone calls from customers or that makes outgoing
telephone calls to customers (telemarketing). Such an
office may also respond to letters, faxes, e-mails and
similar written correspondence. However the term contact
centre (Commonwealth English) or contact center (AmE) is
often applied when such multiple functions are blended in
one office.

Answer / saravanan

a call center is place or a unit of a company which is
like a support center for the people using the product of
the company .. which includes the product ,
troubleshooting , billing related quries , new product
info, registeration process , and each and every info is
proived to you realted yo the company by the executives ...

Answer / priyanka

a call center is place or a unit of a company which is
like a support center for the people using the product of
the company .. which includes the product ,
troubleshooting , billing related quries , new product
info, registeration process , and each and every info is
proived to you realted yo the company by the executives ...

Answer / faizul islam

call center is a business unit operating 24 hours a day 365
days a year on an outsourced process acting as a link
between the client company and its prospective customer.Its
that division of the organization which is continuously
interacting with the customer to solve their
queries/problems or passing on details about their product
and services.

Answer / yogender

a center which would help the peoples for about their
query's releated to product and to know about the new
product or scheem launched by the company.

Answer / ankur jethani

Simple and best answer would be this-
Call centre is a place where we are supposed to solve
queries put forward by our customers (after a pause) and in
some call centres we are supposed to sell our products to
the people by convincing them to buy it.

Answer / shalu

the Call Centre is part of an alternative tutoring model
for some AU courses. In these courses a student is not
restricted to tutor availability, but can speak to a
learning facilitator or leave a message 24 hours a day.
Academics will return calls to the Centre within 48 hours
to answer specific course content questions. The Call
Centre also supports ViTAL (see ViTAL).
www.athabascau.ca/misc/glossary.html

A telephone based service operation being used for direct
banking and insurance, ticket sales and customer service
operations.
www.kcom.com/eastyorkshire/pricemanual/Glossary.htm

http://callcentre.education.ed.ac.uk/
www.ssc.mhie.ac.uk/pubs/cpvi/gloss.html

An organisation whose major role is to handle phone calls
(mainly from business customers) on behalf of one or
(usually) several other large companies. They commonly use
computer networks to give them access to that firm's
databases, and to keep records of all calls they handle.
www.techwriter.co.nz/nerd-ad.html

call center: a center equipped to handle a large volume of
telephone calls (especially for taking orders or serving
customers)
wordnet.princeton.edu/perl/webwn

A call centre (Commonwealth English) or call center (AmE)
is a centralised office of a company that answers incoming
telephone calls from customers or that makes outgoing
telephone calls to customers (telemarketing). Such an
office may also respond to letters, faxes, e-mails and
similar written correspondence. However the term contact
centre (Commonwealth English) or contact center (AmE) is
often applied when such multiple functions are blended in
one office.

Answer / bharath reddy

Litrally its a floor from where calls to customers are
received or made

B.sc science students can apply for this in 2nd yr tell me the eligibility criteria.for this.

2 Answers   Genpact,

why you want joint adp

1 Answers   ADP,

Is there any difference bwteen qa and auditor?

1 Answers  

what made u apply at their company?

5 Answers   Vertex,

why should i reject you?

7 Answers  

Would you take up this job if we offered it to you?

0 Answers   HSBC,

What is your achivment?

5 Answers   EXL, Genpact,

preventing pop ups in windows xp professional edition

1 Answers   IBM,

Indian prime minister

3 Answers  

Which one do you think –web or voice- suits your qualifications better? : bpo

0 Answers  

How to deal with customers who deny paying for service/product?

0 Answers  

why u want to join voice process

13 Answers   BPO, DigiCall, HCL, IBM, Infosys, Wipro, WNS,