Answer Posted / rupesh shah
Call Centre is a part of B.P.O.
It is a 24*7 hour help desk.
It is a booming industry.
No other company has a high growth rate as Call Centre has.
There are two typr of processes.
a)Inbond:
In inbond process the customer calls and put forth his
querry and we have to revert to them with satisfactory
solution.
b)Outbond:
In outbond we have to make calls and give information
about our product.Inshort we have to do a tellemarketing.
Is This Answer Correct ? | 9 Yes | 0 No |
Post New Answer View All Answers
WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT
What is the formula of staffing
What was the difficult days in your life ? please elaborate
what are the works of qualist analyst in bpo
Why did you leave your previous job and tell me about it?
I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap
Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com
hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute
Can I know what kind of wrestling is done in the call center
What are the steps you follow when you appraise an advisor ?
What are your greatest achievements so far?
Give me full details of about yourself
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
What is the difference between KRA & KPI
How to give effective introduction...for the designation of Team Leader (BPO)