Answer / nivas14

If there is an error at the end user, then end user will mail the error to the core user. Then core user will try to resolve the issue, if the core user is not able to resolve, then he raise a ticket in the ticketing tool and assign the criticality, i.e High priority, Medium Priority or Low priority.

This tickets will be assigned to the Leads (support partner) and the leads assign this issue to the consultants.

We have different ticketing tools available in the market like Remedy, Citrix, Solution manager by SAP, HP servise Desk etc.

Who defines the account groups and give some tables in sap sd for customer master?

0 Answers  

---

in third party sales how delivery date is determined in the sales order

5 Answers   Wipro,

---

I have created a sales order, sales order is having 4 line items ,and my requirement is for each line item I want to have separate delivery ,how I can achieve this in SAP ?

5 Answers   Cap Gemini, NTT Data,

---

TO SELL A MATERIAL, WHICH VIEWS DO YOU HAVE TO MAINTAIN IN THE MASTER DATA??

5 Answers  

---

What is difference between the header level condition and item level condition?

1 Answers  

---

---

In a Third Party Order Process how does the business knows whether the goods have been delivered to the customer or not? Plz provide logical answer to this question

4 Answers   Satyam,

---

Sending invoice via email I have a requirement to send the invoice copy to the customer or agent that will be specified at the time of sending the invoice (it should not be configured before). How do I configure this and where do I set the indicators?

0 Answers  

---

what is process of business blue print preparation and wat was ur role in it awaiting ur kind reply pl reply early

2 Answers   Accenture,

---

What is use of customer account group?

1 Answers  

---

Give examples for standard output types in sd.

0 Answers  

---

How we assigned sales organization to delivering plant?

4 Answers  

---

Hi All, Currently I have been working on SD module, but want to upgrade my skill with SAP TM OR SAP MDG, But having some double mind on it. please suggest which module (TM OR MDG) I should go with. Thanks & Regards, Arun

0 Answers   Confidential,

---