Answer / ramesh

Clear all open sale order then check sales order.

Answer / subha

The reasof for this could be that you have give credit block
at the customer level too in xd05 . Plese remove the block
then secondly also check it in vov8 and vov7 ( sales doc and
item category if any block is given and remove it ) then
there will be no block on the credit

Answer / srinivasarao pasam

If you are using automatic credit control , check maximum
document value given in the automatic credit control
maintenance

Answer / rajesh

Please check Item category and sales doc type...VoV7 and
V0V8, you would have checked the Credit limit box..remove
and check it..

Answer / rajiv trivedi

Go to credit control area defination SPRo-->Enterprise
Structure->Def-->Financial Accounting-->Define Credit
Control Area---> in details of Credit Control Area chnage
Update to 000015.


And also check

The update in FD32 due to the Credit Active checkbox at the
item category level. If the Credit group is assigned to the
sales order type and then the item category is marked as
Credit Active, this is expected behaviour. So, please
remove the credit group assignment to the sales order and
ensure that the combination of CCA+CG+RC for the sales
order type doesnot apply. In this case, because the order
type is not relevant for credit mngt, the update will not
happen in FD32.

Please reply if it is not resolved

rajiv2856@yahoo.ca

Answer / pia

Dear Subha,

After you mentioned about credit block in xd05, I was
surprised as I didnt knew about any "credit" block, so i
went to the xd05 screen. I could not find the concept of
credit block there.

In XD05, there are order, delivery, pgi, and sales support
block.

Answer / pia

Please check whether any/few sales cycles have been
reversed? I mean were there deliveries or billing documents
reversed or cancelled? Please provide the answer. I am
desperate to find a solution for this problem.

Answer / subha

Hi Pai

The movoemnt you go in for xd05 you automaticvally block
the customer from not seeing further and no onw will be able
to acess it
The again for to xd05 and u=nblock it

Secondly in the customner tab you have credit chek in sales
area data or in billing see if it it checked or uncheked .

Thirdly In customer sales data go to enviorment and there
oyu can click on block at order level

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