The Project which is handled by you is in RED, customer has given you 4 weeks to show improvement, still nothing has worked out. The Customer again gives 3 weeks to improve and you do your best to improve, but nothing works out. Now the customer is not at all happy, HOW TO CONVINCE THIS CUSTOMER ???
AZS, BGR Energy, Wipro,
8 22430You are implementing a sap project. implementation compled and development started and at that time you found that there is major problem with the system .It would take again time and customer is not happy with that ,in that case how do you convince customer?
2 9459How project comes to a software company? what is the role of sales department,marketing department,delivery manager,project manager in a software development? simply,what is project life cycle?
TCS,
1 8337you are the project manager of a project , customer is asking for a change in scope and agrees that it will be a CR. But you do not want to take the CR for whatever reason. How will you convince the customer in doing so
2 11326Post New Project Management Questions
As a PMP, you will be required to comply with the Project Management Professional Code of Professional Conduct. Part of your responsibility concerns applying professional knowledge. All of the following are part of applying professional knowledge except: A. Developing relationships based on mutual respect B. Staying abreast of project management practices C. Keeping up with industry trends and new technology D. Honestly reporting your project management experience
Your company, Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line involves three new products, some with multiple deliverables. You are ready to create the WBS. Which of the following is true? A. The WBS should include the three new products and the advertising campaign as level two deliverables. B. The WBS should include the three new products as level two deliverables. C. The WBS should include the three new products as level two deliverables and the advertising campaign as a level three deliverable. D. The WBS should include the three new products and the advertising campaign as level three deliverables.
Project managers use this conflict resolution technique most often： A. Smoothing B. Confronting C. Naming D. Forcing
What are the five project management process groups, in order? A. Initiation, Executing, Planning, Controlling, and Closing B. Initiation, Controlling, Planning, Executing, and Closing C. Initiation, Planning, Controlling, Executing, and Closing D. Initiation, Planning, Executing, Controlling, and Closing
The theory that 85 percent of the cost of quality is a management problem is attributed to: A. Doming B. Kaizen C. Juran D. Crosby
Explain the concept of total quality management.
You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. As project manager, you have taken all the appropriate actions regarding confidentiality of data. One of the key stakeholders is a huge movie huff, and she has the power to promote you into a better position at the conclusion of this project. She's reviewing some report data that just happens to include confidential information regarding one of her favorite movie superstars. What is the most appropriate response? A. Report her to the management team. B. Request that she immediately return the information, citing conflict of interest and violation of confidential company data. C. Do nothing as she has the proper level of access rights to the data and this information showed up unintentionally. D. Request that she immediately return the information until you can confirm that she has the proper level of access rights to the data.
The project sponsor has approached you with a dilemma. The CEO announced at the annual stockholders meeting that the project you're managing will be completed by the end of this year. The problem is that this is six months prior to the scheduled completion date. It's too late to go back and correct her mistake, and stockholders are expecting implementation by the announced date. You must speed up the delivery date of this project. Your primary constraint before this occurred was the budget. What actions can you take to help speed up the project? A. Hire more resources to get the work completed faster. B. Ask for more money so that you can contract out one of the phases you had planned to do with in-house resources. C. Utilize negotiation and influencing skills to convince the project sponsor to speak with the CEO and make a correction to her announcement. D. Examine the project plan to see if there are any phases that can be fast tracked, and then revise the project plan to reflect the compression of the schedule.
Your company. Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line involves three new products, some with multiple deliverables. The Scope Definition process is now complete. Which of the following is true? A. The WBS template, an output of the Scope Definition process, was used from the previous project to create the WBS for this project. The WBS encompasses the major deliverables for the project. B. The WBS template from the previous project, an output from the Scope Planning process, was used to create the WBS for this project. The WBS encompasses the major deliverables for the project. C. The WBS, an output of the Scope Planning process, has been created, and it encompasses the full scope of work for the project. D. The WBS, an output of the Scope Definition process, has been created, and it encompasses the full scope of work for the project.
The grouping of project elements by deliverables is known as what? A. The code of accounts B. The work package C. The work breakdown structure D. The work breakdown dictionary
According to the Guide to the PMBOK, the project manager is identified and assigned during which process? A. As an input to the Initiation process B. As an input to the Planning process C. As an output of the Initiation process D. As an output of the Scope Planning process
You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. One of the key stakeholders is a huge movie huff, and she has the power to promote you into a better position at the conclusion of this project. She's discovered that one of her favorite superstars lives in the State of Bliss and therefore must file income tax star. What is the most appropriate response? A. Report her to the management team B. Refuse to comply with the request, citing conflict of interest and violation of confidential company data C. Look up the information she's requested. Since the data is considered part of the project, there is no conflict of interest D. You believe that tax records are public information, so you comply with the request
All of the following are tools and techniques of the Schedule Development process except? A. CPM B. RAM C. GERT D. PERT
Which of the following tools and techniques shows the impacts of one decision over another as well as the probability and cost of each risk along a logical path? A. Simulation B. Decision tree C. Probability/impact risk matrix D. Sensitivity analysis
What are the tools and techniques of the Quantitative Risk Analysis process? A. Checklists, flowcharting, interviewing B. Interviewing, sensitivity analysis, decision tree analysis, simulation C. Checklists, sensitivity analysis, decision tree analysis, information-gathering techniques D. Interviewing, checklists, assumptions analysis, risk probability impact
