Which organization has set the de facto standards for project management techniques? A. PMBOK B. PMO C. PMI D. PMA

The VP of marketing approaches you and requests that you change the visitor logon screen on the company’s website to include a username with at least six characters. This is considered: A. Project initiation B. Ongoing operations C. A project D. Project execution

Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. Which of the following is true? A. This is a project because this new product line has never been manufactured and sold by this company before. B. This is an ongoing operation because the company is in the business of manufacturing kitchen appliances. Introducing designer colors and features is simply a new twist on an existing process. C. This is an ongoing operation because the new product line will be sold indefinitely. It's not temporary. D. This is not a project or an ongoing operation. This is a new product introduction not affecting ongoing operations.

Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. In order to determine the characteristics and features of the new product line, you will have to perform which of the following? A. Fast tracking B. Consulting with the stakeholders C. Planning the project life cycle D. Progressive elaboration

A project is considered successful when: A. The product of the project has been manufactured. B. The project sponsor announces the completion of the project. C. The product of the project is turned over to the operations area to handle the ongoing aspects of the project. D. The project meets or exceeds the expectations of the stakeholders.

The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.

Which of the following brings together a set of tools and techniques used to describe, organize, and monitor the work of project activities? A. Project managers B. Guide to the PMBOK C. Project management D. Stakeholders

What are the triple constraints? A. Time, schedules, and quality B. Time, availability, and quality C. Time, money, and schedules D. Time, money, and quality

You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. You've been given a budget of $12 million to complete this project. Resources are easily attained. Which of the triple constraints is the primary constraint for this project? A. Time, because the date cannot be moved B. Money, because the budget is set at $12 million C. Resources, because they're not fixed D. Quality, because the buildings have to be functional and safe

You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. Resources are not readily available as they are currently assigned to other projects. Jack, an expert crane operator, is needed for this project two months from today. Which of the following skills will you use to get Jack assigned to your project? A. Negotiation and influencing skills B. Communication and organizational skills C. Communication skills D. Problem-solving skills

You are a project manager with technical expertise in the pharmaceutical industry. You've decided to try your hand at project management in the entertainment industry. Which of the following is true? A. You will likely be successful because communication skills are your strong suit. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. B. You will likely be successful because your organizational skills are excellent. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. C. You will probably be successful because you have a friend in the entertainment industry that has briefed you on all the important aspects of this project that you'll need to know. You anticipate having technical experts on your project team to address industry specifics that you're not familiar with. D. You will probably not be successful because you have little knowledge of the entertainment industry even though you anticipate having technical experts on your project team to address industry specifics that you're not familiar with.

You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should: A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager. B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings. C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review. D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.

The amount of authority a project manager possesses can be related to: A. The project manager’s communication skills B. The organizational structure C. The amount of authority the manager of the project manager possesses D. The project manager's influencing skills

What is one of the advantages of a functional structure? A. All employees report to one manager and have a clear chain of command. B. All employees report to two or more managers, but project team members show loyalty to functional managers. C. The organization is focused on projects and project work. D. Teams are collocated.

You have been assigned to a project in which the objectives are to direct customer calls to an Interactive Voice Response system before being connected to a live agent. You are in charge of the media communications for this project. You report lo the project manager in charge of this project and the VP of marketing, who share responsibility for this project. Which organizational structure do you work in? A. Functional organization B. Weak matrix organization C. Projectized organization D. Balanced matrix organization