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You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality? A. Cost of quality is an output of this process, and this is an internal failure cost. B. Cost of quality is a tool and technique of this process, and this is a prevention cost. C. Cost of quality is an output of this process, and this is a prevention cost. D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.
947You are the project manager for your company's annual Spring Fling. You've made all the plans and reserved the outdoor grounds for the appropriate day and time. You are now two days away from the big day, and the forecast is calling for light rain showers in the afternoon. You rented tents just in case this risk occurred. This is an example of which Risk Response Planning tool and technique? A. Passive acceptance B. Contingency planning C. Avoidance D. Transference
867You are a project manager who believes people will always perform at their best if given the proper expectations and motivation. Which theory do you subscribe to? A. Theory X B. Hygiene theory C. Contingency theory D. Theory Y
913The tools and techniques of Source Selection include all of the following except: A. Contract negotiation B. Work authorization system C. Weighting systems D. Independent estimates
1115You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as: A. Diversity shock B. Global norming C. Culture shock D. Culture norming
949Which performance measurement is the cost of work budgeted for an activity within a certain time frame? A. AV B. PV C. EV D. EAC
893You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You regularly check the progress of the project with your team members using which of the following techniques? A. E-mail communication B. Status review meetings C. Project management information systems D. Receiver communication model
1093What is the process in the Executing process group that determines if the project satisfies quality standards, identifies lessons learned, and review quality management activities to verify the correct quality elements are being examined? A. Quality Control B. Quality Monitoring and Control C. Quality Assurance D. Scope Verification
1013You are a project manager for Snow Fun, a chain of retail shops specializing in winter spurts gear and clothing. You've been working on contract with Snow Fun and are ready to move on to your next assignment. As the project manager, you know all of the following are true regarding the project Closing processes except: A. Administrative Closure is always required at the close of the project. B. The Closing processes are the most often skipped processes. C. Administrative Closure should occur prior to Contract Closeout. D. Both Closing processes verify that the work and product of the project were completed satisfactorily.
945You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
923The lowest level of the WBS is called what? A. Code of accounts B. Requirement C. Milestone D. Work package
1061Your organization regularly uses a tool and technique of the Contract Closeout process to identify lessons learned, including the successes and failures, which will benefit future activity on this project and on future projects. Which tool and technique arc they using? A. Product documentation inspection B. Contract process review C. Performance measurement review D. Procurement audit
1235You are a project manager for Safari Outfitters. Your company is going to offer a new product line in the upcoming spring catalog. Your project team has 10 months to secure contracts with suppliers, finalize the designs, get the product into the catalog, and stock the warehouse. This is an example of: A. An assumption because the project team has worked on projects like this before and know they can meet the 10-month deadline B. An assumption because the project team has a limited amount of time to complete the project C. A constraint because the project team has a limited amount of time to complete the project D. A constraint because the project team is working with a new product line that hasn't been developed before
837What is the name of the unplanned response used to deal with negative risk events in the Risk Monitoring and Control process? A. Mitigation B. Contingency plans C. Workarounds D. Corrective action
1124You are ready to perform the Activity Sequencing process for your project. To make your job easier, you're going to use a software tool to help you draw a PDM network diagram. Most software programs use this technique. You know all of the following are true regarding the PDM except: A. It shows the activities on arrows and connects them to dependencies usually depicted as circles. B. It’s also called AON. C. It shows the activities in boxes with arrows connecting the dependent activities. D. It uses four types of dependency relationships of which finish to start is one.
1004Post New Project Management Questions
You are the project manager for Heartthrobs by the Numbers Dating Services. You're working on an updated Internet site that will display pictures as well as short bios of prospective heartbreakers. You've just completed your project staff assignments and published the project team directory. Which process are you in? A. Resource Planning B. Organizational Planning C. Project Development Planning D. Staff Acquisition
Which of the following describes the Executing process? A. Project plans are put into action. B. Project performance measurements are taken and analyzed. C. Project plans are developed. D. Project plans are published.
What are the different project scheduling techniques?
You are working on a project that is similar in scope to a project performed last year by your company. You might consider which of the following? A. Using the previous project's alternatives identification as a template B. Reusing the previous project's benefit/cost analysis as justification for this project C. Using the previous project's WBS as a template D. Reusing the previous project's product description when writing the scope statement
Change control system, configuration management, performance measurement, additional planning, and project management information system are tools and techniques of which process? A. Integrated Change Control B. Scope Change Control C. Schedule change control D. Cost change control
You are an international project manager from the United States living in a foreign country. The project you're working on has lasted two-and-a-half years. During that time, you've really gotten to feel comfortable in the foreign country and have enjoyed living in their culture. The project has just ended, and you've returned to the United States. Upon your return, you're surprised to find that you're feeling a little disoriented as you've gotten so used to the foreign culture and its slower pace that you've forgotten what some things are like in the US. This experience is known as: A. Diversity shock B. Global norming C. Culture shock D. Culture norming
You are the project manager for a web development project. You hold regular project status meetings and publish status reports on a timely basis. You know that communication is one of your most important functions. As such, all of the following are true except: A. Senders are responsible for sending clear, concise, complete messages. B. Receivers are responsible for understanding the message. C. Communication can be vertical or horizontal or both. D. Effective communication techniques include making eye contact, nodding, and asking clarifying questions.
All of the following strategies are tools and techniques of Risk Response Planning used to reduce or control risk except? A. Mitigation B. Simulation C. Avoidance D. Acceptance
Each of the following describes an element of the Scope Definition process except: A. Breaking down the major deliverables of the project into smaller, manageable components B. Supporting detail C. Decomposition D. Improving the accuracy of time and cost estimates
You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. As a potential bidder for this project, you worked on the RFP response and submitted the proposal. When the selection committee received the RFP responses from all the vendors bidding on this project, they used a weighted system to make a selection. Which process did this occur in? A. Source Selection B. Solicitation C. Requisition D. Contract Administration
You are the project manger for Xylophone Phonics. They produce children's software programs that teach basic reading and math skills. You're performing cost estimates for your project and don't have a lot of details yet. You will use which of the following techniques? A. Analogous estimating techniques, because this is a form of expert judgment that uses historical information from similar projects B. Bottom-up estimating techniques because this is a form of expert judgment that uses historical information from similar projects C. Monte Carlo Analysis, because this is a modeling technique that uses simulation to determine estimates D. Parametric modeling, because this is a form of simulation used to determine estimates
All of the following are true regarding the WBS except: A. It is a deliverables-oriented grouping of project deliverables and elements. B. It defines and organizes the work of the project in a hierarchical form. C. It provides a framework for the work of the project, and work not shown on the WBS is not included in the project. D. It defines all the deliverables of the project, but the activities level should not be listed on the WBS.
Which of the following is true regarding schedule variances? A. They impact scope, which impacts the schedule B. They sometimes impact the schedule C. They always impact the schedule D. They never impact the schedule
You are a project manager working on contract with a company in a foreign country. At the project kick-off meeting, you are given an expensive-looking gift. The person who presented this to you said that it is customary in their country to give their business partners gifts. What is the most appropriate response? A. Thank them and decline. Explain that this is considered personal gain, which is unacceptable in your country. B. Thank them and accept. You don't believe there is a conflict of interest or an integrity issue at stake. C. Thank them and decline. Explain that this is considered a conflict of interest, which is unacceptable in your country. D. Thank them and accept since you know that it would be considered offensive to decline the gift in their culture. Immediately report the acceptance of the gift to the appropriate parties at your company so that your actions are not called into question later.
What are the inputs to the Initiation process? A. Product description, strategic plan, project selection criteria, and historical information B. Product description, strategic plan, project overview document, and historical information C. Strategic plan, project overview document, feasibility study, and historical information D. Product description, strategic plan, constraints, and assumptions
