SAP CRM (Customer Relationship Management) Interview Questions
Questions Answers Views Company eMail

What is your service life-cycle?

Cap Gemini, Infosys, TCS, Wipro,

1800

What is Blue Print Phase? What does the document consist of?

Cap Gemini, Infosys, TCS, Wipro,

2291

What are actions? Why did you use them in your project?

Cap Gemini, Infosys, TCS, Wipro,

1397

What is email processing?

Cap Gemini, Infosys, TCS, Wipro,

1765

What is workflow?

Cap Gemini, Infosys, TCS, Wipro,

1 4904

What is I-Base? What is I-Base category?

Cap Gemini, Infosys, TCS, Wipro,

1 3340

What is E-CAT?

Cap Gemini, Infosys, TCS, Wipro,

1 8806

What is LSMW?

Cap Gemini, Infosys, TCS, Wipro,

5 9578

What are adaptors?

Cap Gemini, Infosys, TCS, Wipro,

1925

What is BDocs?

Cap Gemini, Infosys, TCS, Wipro,

2480

What is application builder?

Cap Gemini, Infosys, TCS, Wipro,

1779

How did you customize IC for service project?

Cap Gemini, Infosys, TCS, Wipro,

2374

What Business Roles did you configure? Profiles used?

Cap Gemini, Infosys, TCS, Wipro,

1 4091

Which all profiles did you use?

Cap Gemini, Infosys, TCS, Wipro,

1633

How to activate/deactivate work centers?

Accenture, Cap Gemini, Infosys, TCS, Wipro,

1 9311


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Un-Answered Questions { SAP CRM (Customer Relationship Management) }

Explain easy enhancement workbench. What are the limitations of the eewb?

819


How to enhance bp?

678


What is bdoc in crm?

517


What are adaptors?

1925


In sap crm, what is the action profile?

601






what is the difference between a crm lead and an opportunity?

606


What is your service life-cycle?

1800


What are some popular crm software?

609


4)what is list price in product catlog?

1614


How can you create your business Role?

1348


Q.What are kinds of reports we used in the marketing? Q.What is call list execution?

1891


Hello friends. i am new in to sap crm.please answer this question. Q1. How will you transfer the data/transaction from development server to QA server or production server? Q2. How will you check the data is successfully transferred and where will you see it

1881


What is the action profile in sap crm?

516


How crm can handle e-mails from customers?

546


What is the difference between interaction record and other business activities?

516