SAP CRM (Customer Relationship Management) Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

SAP CRM (Customer Relationship Management) Interview Questions

Questions Answers Views Company eMail

What is your service life-cycle?

Cap Gemini, Infosys, TCS, Wipro,

2304

What is Blue Print Phase? What does the document consist of?

Cap Gemini, Infosys, TCS, Wipro,

2700

What are actions? Why did you use them in your project?

Cap Gemini, Infosys, TCS, Wipro,

1841

What is email processing?

Cap Gemini, Infosys, TCS, Wipro,

2194

What is workflow?

Cap Gemini, Infosys, TCS, Wipro,

1 5619

What is I-Base? What is I-Base category?

Cap Gemini, Infosys, TCS, Wipro,

1 4030

What is E-CAT?

Cap Gemini, Infosys, TCS, Wipro,

1 9556

What is LSMW?

Cap Gemini, Infosys, TCS, Wipro,

5 11253

What are adaptors?

Cap Gemini, Infosys, TCS, Wipro,

2333

What is BDocs?

Cap Gemini, Infosys, TCS, Wipro,

2982

What is application builder?

Cap Gemini, Infosys, TCS, Wipro,

2219

How did you customize IC for service project?

Cap Gemini, Infosys, TCS, Wipro,

2906

What Business Roles did you configure? Profiles used?

Cap Gemini, Infosys, TCS, Wipro,

1 4724

Which all profiles did you use?

Cap Gemini, Infosys, TCS, Wipro,

2032

How to activate/deactivate work centers?

Accenture, Cap Gemini, Infosys, TCS, Wipro,

1 10195

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Un-Answered Questions { SAP CRM (Customer Relationship Management) }

What is the service order management?

980

In ELM how can we upload with prospect role

1542

Q.What are kinds of reports we used in the marketing? Q.What is call list execution?

2295

How will you determine ranking values?

2488

What is the significance of billing relevance field?

920

What is online agreement?

1022

why are using crm for sales order creation?

2564

What are the key factors to consider in replicating the existing r/3 sales orders to crm? What do we lose if we do not replicate these sales order's over?

919

What are the different functions are used outline agreement in sales?

887

Explain what is ipc?

1062

At the time of implemention, what type of problem you generally face?

1004

What is email processing?

2194

What is Sales Methodology?

1758

What are the uses of service order management?

929

Explain normal text, log texts, log?

957

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