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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

what is difference between marketing and kpo

Infosys,

2475

What are the benefits for INdian women Of westren culture?

HCL,

3 7022

what expectations do you have by own skills?

2584

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

IBM,

2881

When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer

AGIS, EXL, FirstSource, Telenor,

5960

what is the address of allahabad bank durg ?

2254

what is the anual report of hcl bpo

HCL,

2335

Speak for 2 mins about how smoking is ban in public places?

Mphasis,

4 10699

what is the shift timings of U.S,U.K

2 7015

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,

9 81705

what is your good and bad qualities

Airtel, Sysx Software,

2 10017

Find out the vaue of (7+77+777+7777............Unlimited)/1+11+111+1111

Genpact, Wipro,

5 14038

How you would be an asset to this organization?

Infosys,

2257

topic was , tell me something about 'CHILDLABOUR'?

Barclays,

2800

topic was , tell me something about 'CHILDLABOUR'?

Barclays, DELL, Genpact, Tech Mahindra,

3 76514


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

Ar caller aptitude questions

5238


sell to me a perfume..

5394


Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2831


How is AHT Calculated

1923


in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

2468


How do you feel about doing repetitive work?

2741


what would a system restore do?technically what would it do

2460


I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

2305


Give me an example scenario of a poor customer service and what would you do differently?

1982


how did you calibrate your new year

2006


Describe the assessment room ? What did u heard or watched recently?

3999


An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....

4639


Tell us something about yourself, discuss 5 characteristics

2728


how fast can you learn things?

2879


What are the major sectors for outsourcing? : bpo

1472