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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
2622You are fresher in BPO field. If I give the position of a A.M? Will you accept it or not? Describe whay?
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6 10880Post New Call Centre AllOther Questions
What are the disadvantage and advantage of working in a call center?
What is off-shore outsourcing?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
What is a bpo? : bpo
what is stub zones and what thair work
why telecom fraud happening in india??
what is good intro,job profle,why you change your perious job,
What factors you should consider while creating a newsletter for a customer?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
How is Absenteesim Calculated ?
What are your KPI’S / KRA's ?
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
