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2188Hello guys i worked in a bpo company name for 1 year in Amritsar,Punjab and then moved to mumbai where i worked 3 month xx company and 3 month in other but i m not habing that experience. my question is that what should i say if HR ask about your gap in work as i have total 8 month of gap 3 months experience will not considered o please let me know what should i say to HR if she Ask me what did uou do in 8 month after resigned from Amritsar ?
1 3523Post New Call Centre AllOther Questions
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
What is your experience in Client Management ? Types of Client Interaction ?
u having experience of more than 2 yeras in marketing so why u want to join bpo?
How would you describe yourself as a person?
Give me an example scenario of a poor customer service and what would you do differently?
what is daily routine of you/mother/father/sister/bro.
If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?
speak about mumbai for 5 min
What would you do if your team ceased to perform? Them.
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
What challenges did you face stepping into a leadership role?
What have you done to promote great customer service?
Do you like multi-tasking or you prefer to tackle one problem at a time?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
