Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
1999Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
2118If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
2312What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
2382What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
2405I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
2200Post New Call Centre AllOther Questions
CAN ANY ONE TELL ME , IS THERE ANY BPO SIFT BETWEEN 2AM TO 9AM
How will you manage your study?
How would you handle negative feedback from angry clients?
Hi..Guys, (1). Iam intrested in Webdesinging, can u pls tell me openings for the post of webdesigners in any company.. (2). Pls let me know the new openings in any MNC around Hyderabad.
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
What is more important to you money or success?
Mention what are the critical attributes of a call center executive?
What would you do if your team ceased to perform? Them.
Why do you want to work in a call center?
Where have you worked before? : bpo
Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.
I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo