Answer / renjith remann

Hi

Fist of all check the work Directory for error Logs.

Arrange the work directory by last changed date.
Then you will get the latest logs for Error.

dev_disp related to dispatcher
dev_server0 is related to server0 for java.

also check dev_jcontrol and dev_jcom,

For detailed trouble shooting of Java Systems,
You can go to the
Directoty, /usr/sao/<SID>/j2ee/cluster/server0/logs

There you can check the default Trace logs..

For Further more logs,
goto System Folder inside of Logs..

Any security related issues is there, u can get the exact
reason from there itself.

Renjith Remanann
Collabera/IBM

Answer / steve

check the sap, oeacle, dw services if they are running

Answer / s.m.feroz ahmed

Hi,
If SAP system is down then we start trouble shooting at OS
level.Once it is done then we check for DISP+WP this is the
main source where failure occurs.check whether DISP+WP is
active if it is active then SAP system is up and if DISP+WP
is inactive then it means the SAP system is down.

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