Interested to Buy Any Domain ? << Click Here >> for more details...
difference between callcenter and bpo
- 2 Answers
- 7876 Views
- I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / kashif.khirwa
call center is mediater between customer and company and it is center where is solving the problem of customer. it is two types of call center
1. inbond
2. outbond
inbond- where is receiving the call to customer
outbond_ where is calling to customer
BPO is (business processing outsource) where is talk transaction between customer and company related to business products
| Is This Answer Correct ? | 10 Yes | 0 No |
Call Center is a plateform where calls made or received for
the purpose of sales or Customer Service. Call Center is
totaly voice process.
But BPO is Business Process Outsourcing whwre one service
provider outsorces its operation to a third party. Here BPO
is Mediator.
| Is This Answer Correct ? | 4 Yes | 2 No |
what is mean by Email Support Process?
1 Answers DELL, Genpact, Hero MotoCorp, IBM, Wipro, WNS,
How u celebrated ur last birthday?
What is accountability
i m studing in b.e in thrd year..but i have a 4year gap.. if a interviewer asked about my 4 year gap,, what is my answer??????????????
How do you rate your English skills?
tell me about for the PIR round Question? please give me answer on my email address?
how to impress the customer
sell to me a phone....
what do u mean by quality assurance and quality control?
Speak on DARK , SUCCESS , SKY
Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?
am pursuing mba & after this i want to get into call centres.and if they ask y u want to work in call centres.udid ur mba.so what ans should i give.
-
Call Centre AllOther (2477)
