Answer Posted / kashif.khirwa
call center is mediater between customer and company and it is center where is solving the problem of customer. it is two types of call center
1. inbond
2. outbond
inbond- where is receiving the call to customer
outbond_ where is calling to customer
BPO is (business processing outsource) where is talk transaction between customer and company related to business products
| Is This Answer Correct ? | 10 Yes | 0 No |
Post New Answer View All Answers
i need some lines how to interview a person who is a cricket player
How to deal with customers who deny paying for service/product?
MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D
Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com
sell to me a phone....
Tell me about Job responsibilities
What is backend?
what techniques and tools do you use to be organized?
tell me about your your marvelous day that you have spent till now
what r the advantages & disadvantages of teamleader?
Give me an example of how you have dealt with an under-performing team member in the past.
how fast can you learn things?
Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
How to deal with unreasonable customer demands?
Would you take up this job if we offered it to you?
