How do you rate your English skills?
- 1 Answers
- 3893 Views
- HSBC, I also Faced
- E-Mail Answers
difference between callcenter and bpo
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
Complete the story ? "Last night i was passing through a graveyard ..... or "Last night i was passing through a street .... complete the story.......
you left the previouscompany as we arw offering a better carrier,by suppose tomarrow morning if recieve offer where you can expect great carrier and growth,wht would be your choice?
why you take histroy in MA.
Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?
Why Do you want to join the call center
10 Answers ABGG, American Express, Axis Cogent Global, BPO, Genpact, IBM, Idea, Intelenet, Tata Business Support Services TBSS, TCS,
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
what is the minimum qualification for call centre jobs?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the Cleint
HOW MUCH YOU WHERE GETTING THERE|?
-
Call Centre AllOther (2477)
