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Answer Posted / james mahtab
Call Center is a plateform where calls made or received for
the purpose of sales or Customer Service. Call Center is
totaly voice process.
But BPO is Business Process Outsourcing whwre one service
provider outsorces its operation to a third party. Here BPO
is Mediator.
| Is This Answer Correct ? | 4 Yes | 2 No |
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Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
What do you know about us?
What was your reason for leaving?
how did u celebrate your last birth day ?
tel me sumdin abt kolkata?
How describe our city(banglore) in a topic round during the interview time?
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
what is semi technical process?
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
what would a proxy server do?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
How do you describe your management style?
How can you relate your previous job to this job? How can you relate your degree to this job?
why you are opting BPO jobs if you having a degree of MSc?
How to give effective introduction...for the designation of Team Leader (BPO)
