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Answer Posted / sasikumar
we should handle those customer by saying sorry at first for
disturbing you , but we can talk in very polite manner and
we can make them a long conversation with existing problem
and we can sell our product
| Is This Answer Correct ? | 3 Yes | 3 No |
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Why do you want to work in a call center?
what are some aspects of your present or most recent position that you like?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
What if the customer is not happy with your answer or solution?
Do you like multi-tasking or you prefer to tackle one problem at a time?
I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?
What is the difference between kpo and bpo? : bpo
What are the different types of bpo’s? : bpo
Can I know what kind of wrestling is done in the call center
How will you manage your study?
What all rounds do we have to face in dell(bpo)??
what are your good qualities to be a team leader
why you are join as a quality analyist ?
Hi friends i am Veerakumar .V got selected in sydicate bank po exam but didnt get appointment letter if any body got or will get please share with me my email id is veerr25@rediffmail.com
