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Answer Posted / jyoti vishwakarma
at first we have to listen their prolem carefully without
interupt him and thenafter we have to found the reason for
why customer is angrey from us.this is the right manner for
handle a irit customer
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Favourite Song that inspired u and explain? Favourite Advt in TV and explain? Is fitness important in day to day life?
tell me yours mothers daily routine , fathers, your's
topic was , tell me something about 'CHILDLABOUR'?
Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?
How can you create new opportunities for customers proactive engagement?
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
what is genpact
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
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what is semi technical process?
speak about mumbai for 5 min
Three reasons why you want to join just dial
What challenges did you face stepping into a leadership role?
