what is the difference between coustomer service &
satisfaction.
Answer Posted / suresh arora
Customer service means to solve the customer's problem on
time. and If the customer's problem is solved then customer
is satisfied.
| Is This Answer Correct ? | 28 Yes | 2 No |
Post New Answer View All Answers
What is iso:9000 in outsourcing? : bpo
This advertisement for thos who are interested to do job in Domestic Call Center in Kolkata. The details are mentioned below Qualifications: 10+2 Min Skill: Spoken English, Hindi, Bengali. Willing to work as shift wise. Please send your C.V to vodafone.rahaman@yahoo.com or call to +91 9874528290
minimum how many years of experience your company wants
why you want this job (specially when you go for first interview and changing the industries)
What is the difference between inbound and outbound?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Tell me something about chennai for 2 mins.
sell to me a perfume..
how did you calibrate your new year
What is voice process
Why we promoted you as senior Team leader
why you are opting BPO jobs if you having a degree of MSc?