Answer / punam

Patience
good communication skills
active listening skills
leadership ability
email etiquettes
analytical and logical ability
quick learner

Answer / harsha

Call Monitoring Skills
Active Listener
quick learner
Good Typing speed
Soft Skills like Politeness, Enthusiasm etc.
Leadership Quality
Good Communication Skills
Ability to Provide effective Feedbacks
Telephonic Atequettes Should aware about the Do's & Don'ts
of the call
E-mail Atiquettes
Analytical and logical ability
Data Maintaining Ability
Should Aware about the Quality tools & Parameters.

Answer / geeta chaudhary

Required call monitering skills, should have ability to
provide effective feedback, good knowledge of excel,
knowledge of quality tools.

Answer / hardik

Ability to Encourage The Agent whenever he/she is wrong.
Giving the right coaching.
The QA should be impartial in all regards.
Should Keep The Personal issue Aside as This may effect a
Lot in their job.
Intermediate timely quality training should be provided by a
quality analyst for his/her agents.

Answer / guest

good typing speed to audit a call. good

Please tell me how many rounds will be there for apollo health streat IT? It is mentioned that they will ask about sql so tell me what type of questions they will ask?

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Are you comfortable working in Night shifts?

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