what are the qualities required if i want to join a call
center as quality analyst

Answer Posted / geeta chaudhary

Required call monitering skills, should have ability to
provide effective feedback, good knowledge of excel,
knowledge of quality tools.

Is This Answer Correct ?    19 Yes 2 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

Which place most you like and why?

1964


HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

2055


What are the question being asked by HSBC???

2081


hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

1949


Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

1891






What are the major sectors for outsourcing? : bpo

953


speak about joint family v/s nuclear family

2655


Describe a situation in which you inspired trust and respect in your team.

1757


I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....

1988


Can you work independently?

1826


Where did you travelled last time

2586


tell about ur self,what do u know about call center n iam an Be graduate how i should answer

2013


What do you consider as an important aspect of a successful call center?

784


If you had enough money to retire right now, would you? : bpo

786


Will you be happy to re-locate, if required?

2262