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what is the different between bpo and call centre
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Answer / roopesh
A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call center performs that part of a client's business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
telephone
| Is This Answer Correct ? | 22 Yes | 4 No |
Answer / charan
A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call center performs that part of a client's business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
telephone
| Is This Answer Correct ? | 18 Yes | 2 No |
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HI im Sagar,what is my problem is i did my B,com in 1999 and after that i was planning todo MBA but unfortunately b'caz of some family problems i entered in business but in my mind and also my desire is to work in corporate office,but i got a long gap and my business is also wind up and i asked many of my friends about my dream they suggested me to work in BPO's or in call center's but now they are asking age limit?i dont know what i want to do?im in confussion mind please anybody give me solution for this i will be greatful to you?
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what is the diff b\w call center and BPO
when i gone for the interview he asked me what is call centre and i said its a booming industry and he asked at what rate is it booming
1 Answers SoftTell, Sutherland,
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Call Centre AllOther (2477)
