How a ticket (run time problem) comes to a junior sap
consultant (at support level)?
In which server he solves the ticket (run time problem)?

Answers were Sorted based on User's Feedback



How a ticket (run time problem) comes to a junior sap consultant (at support level)? In which ser..

Answer / gaurav

ticket comes thrgh internal mail link to support level.i
think he will solve that error in development server then
he will test in quality server after then he will release
t.p to production client or server

Is This Answer Correct ?    19 Yes 3 No

How a ticket (run time problem) comes to a junior sap consultant (at support level)? In which ser..

Answer / isoumo

Tickets will be receiving from Production Server.
Solutions should be depends on client service desk. We
have to give the answers through emails.

If it is configuration change we have to ask Change Request
form from the client. Then we have to do configuration
after that it moves to testing server. Once consultant
checks if there is no error it will be transported to
Quality server, there user has to check and give User
Acceptance testing. Then only the requests move to
production server.

Is This Answer Correct ?    12 Yes 0 No

How a ticket (run time problem) comes to a junior sap consultant (at support level)? In which ser..

Answer / saikiran beegala

Tickets will be receiving from Production Server.
Solutions should be depends on client service desk. We
have to give the answers through emails.

If it is configuration change we have to ask Change Request
form from the client. Then we have to do configuration
after that it moves to testing server. Once consultant
checks if there is no error it will be transported to
Quality server, there user has to check and give User
Acceptance testing. Then only the requests move to
production server.

Is This Answer Correct ?    0 Yes 0 No

How a ticket (run time problem) comes to a junior sap consultant (at support level)? In which ser..

Answer / ganesan.m

hi i think that server is

VPN

VIRTUAL PRIVATE NETWORK....

Is This Answer Correct ?    0 Yes 10 No

How a ticket (run time problem) comes to a junior sap consultant (at support level)? In which ser..

Answer / guest

That is very impetdent for all



Is This Answer Correct ?    1 Yes 13 No

How a ticket (run time problem) comes to a junior sap consultant (at support level)? In which ser..

Answer / sreeram.m

HAI
I THINK THAT ERROR WILL BE SOLVED BY TEAM-LEAMLEADER

Is This Answer Correct ?    1 Yes 14 No

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