Answer / gaurav

ticket comes thrgh internal mail link to support level.i
think he will solve that error in development server then
he will test in quality server after then he will release
t.p to production client or server

Answer / isoumo

Tickets will be receiving from Production Server.
Solutions should be depends on client service desk. We
have to give the answers through emails.

If it is configuration change we have to ask Change Request
form from the client. Then we have to do configuration
after that it moves to testing server. Once consultant
checks if there is no error it will be transported to
Quality server, there user has to check and give User
Acceptance testing. Then only the requests move to
production server.

Answer / saikiran beegala

Tickets will be receiving from Production Server.
Solutions should be depends on client service desk. We
have to give the answers through emails.

If it is configuration change we have to ask Change Request
form from the client. Then we have to do configuration
after that it moves to testing server. Once consultant
checks if there is no error it will be transported to
Quality server, there user has to check and give User
Acceptance testing. Then only the requests move to
production server.

Answer / ganesan.m

hi i think that server is

VPN

VIRTUAL PRIVATE NETWORK....

Answer / guest

That is very impetdent for all

Answer / sreeram.m

HAI
I THINK THAT ERROR WILL BE SOLVED BY TEAM-LEAMLEADER

GIVE ME THE EXAMPLE OF TICKET.

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