what do mean by call center and what type of questions can
be put ub by faculty in it???

Answers were Sorted based on User's Feedback



what do mean by call center and what type of questions can be put ub by faculty in it???..

Answer / raj87_patlolla

call center is nothing but the place where calls are made
and received.........there are two types of call centers one
is ...internationa.another one domestic......in this there
are different process.lik..inboun/customer care/out
bound/sales.adn techinical support...webb chatt ,online
chatt.blend.......
different questions in call centers
1.describe ur strengths
2.speak about anything about five minuts
3.say about ur home town
4.say about ur family
5.say about ur hobbies

Is This Answer Correct ?    7 Yes 1 No

what do mean by call center and what type of questions can be put ub by faculty in it???..

Answer / mohd.azharuddin

I think Call center is physical station where make call or receive,mainly call center is two type firstly Inbound in which handling process of customer care,information regarding product or function.And secondly outbound which includes sales process like product sales through telemarketing.
there will be arises question like

1- tell me something about urself?
2- what did you last sunday?
3-why you are joining call center?
4-what do thing about child labour?or traffic signal beggar child?
5-what did you school life?or most favorite day?

Is This Answer Correct ?    6 Yes 0 No

what do mean by call center and what type of questions can be put ub by faculty in it???..

Answer / gourav

Call Center is place where calls are handeled and we can
consult our problems related to service, related to
connection or anything else. and It is also informe us
about our bill, new schems etc. There are two types of call
center first is Ingone where calls are recieved and second
is outgone where calls are done. so a call center Interview
is So simple and so easy. simple questions are like

1) Depply describe your self.
2) what is you Educational quallification?
3) What is your future Planning?
4) Why you are going to join call Center?
5) What are your hobbies?
6) what salary you Expect from your job.

Thanks

Is This Answer Correct ?    8 Yes 3 No

what do mean by call center and what type of questions can be put ub by faculty in it???..

Answer / ashish

call center may be divided into various type according to
their funcation and area of operation . most commonly call
center are divided into inbound and outbound call center in
inbound call center agent recived calls from coustomer who
need to obtain information or report a mal funcation .in
outbound call center agent intiate a call to a customer
mostly to sell a product os a service
1 tell me about u r self
2 can u spek on u r own topick
3 what is u Educational quallification
4 why do u want to joine call center

Is This Answer Correct ?    4 Yes 0 No

Post New Answer

More Call Centre AllOther Interview Questions

what traits or qualities do you feel could be strengthened or improved?

0 Answers   IBM,


why are you not go for futher studies like B.ed/ Mphil/ Phd.

2 Answers   IBM,


how do you relate with your father

0 Answers   HCL,


difference between love marriage and arrange marriage

22 Answers   Genpact,


How do you deal with a difficult customer?

9 Answers   Hutch, INOX,






Would you like to watch a movie or a match ?

5 Answers   FirstSource, Match,


Do you think you don’t have the career growth in your company?

2 Answers   TCS,


describe the most memorable day of my life?

1 Answers   IBM,


what are differences between quality analayst and team leader

1 Answers   Hinduja,


how many call centres ?

4 Answers   IBS,


Any body got Syndicate Bank PO Appointment letter ??If any one got it Please mail me on dilshadrahman@gmail.com

1 Answers  


Any idea relating marketing project for a b-school....

0 Answers  


Categories