what do mean by call center and what type of questions can
be put ub by faculty in it???
Answers were Sorted based on User's Feedback
Answer / raj87_patlolla
call center is nothing but the place where calls are made
and received.........there are two types of call centers one
is ...internationa.another one domestic......in this there
are different process.lik..inboun/customer care/out
bound/sales.adn techinical support...webb chatt ,online
chatt.blend.......
different questions in call centers
1.describe ur strengths
2.speak about anything about five minuts
3.say about ur home town
4.say about ur family
5.say about ur hobbies
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / mohd.azharuddin
I think Call center is physical station where make call or receive,mainly call center is two type firstly Inbound in which handling process of customer care,information regarding product or function.And secondly outbound which includes sales process like product sales through telemarketing.
there will be arises question like
1- tell me something about urself?
2- what did you last sunday?
3-why you are joining call center?
4-what do thing about child labour?or traffic signal beggar child?
5-what did you school life?or most favorite day?
| Is This Answer Correct ? | 6 Yes | 0 No |
Answer / gourav
Call Center is place where calls are handeled and we can
consult our problems related to service, related to
connection or anything else. and It is also informe us
about our bill, new schems etc. There are two types of call
center first is Ingone where calls are recieved and second
is outgone where calls are done. so a call center Interview
is So simple and so easy. simple questions are like
1) Depply describe your self.
2) what is you Educational quallification?
3) What is your future Planning?
4) Why you are going to join call Center?
5) What are your hobbies?
6) what salary you Expect from your job.
Thanks
| Is This Answer Correct ? | 8 Yes | 3 No |
Answer / ashish
call center may be divided into various type according to
their funcation and area of operation . most commonly call
center are divided into inbound and outbound call center in
inbound call center agent recived calls from coustomer who
need to obtain information or report a mal funcation .in
outbound call center agent intiate a call to a customer
mostly to sell a product os a service
1 tell me about u r self
2 can u spek on u r own topick
3 what is u Educational quallification
4 why do u want to joine call center
| Is This Answer Correct ? | 4 Yes | 0 No |
How many questions asked to per candidate by HR in international call center?
dicuss about hyderabad traffic?
I'm freshers and my qualification is PUC and i wanted to jion in a call centers....plz tell me which call center will pay me a better basic salary......waiting for the early replay
Give me an example scenario of a poor customer service and what would you do differently?
Narrate a story which you liked.. and why.
tell me some thing about your self
Speak on your unforgettable or memorable day for two minutes?
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1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup
Call Centre AllOther (2477)