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what do mean by call center and what type of questions can
be put ub by faculty in it???
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Answer Posted / ashish
call center may be divided into various type according to
their funcation and area of operation . most commonly call
center are divided into inbound and outbound call center in
inbound call center agent recived calls from coustomer who
need to obtain information or report a mal funcation .in
outbound call center agent intiate a call to a customer
mostly to sell a product os a service
1 tell me about u r self
2 can u spek on u r own topick
3 what is u Educational quallification
4 why do u want to joine call center
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i want to know the genral questions in interviews if any body knows pls help me
What are your strengths and weaknesses? Give an example of this behaviour
whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?
What are the different types of bpo’s? : bpo
Tell me your mother daily routine
you having experience in marketing so why i will recruit u as u r fresher in this field...
explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!
Why do you want to leave the organisation?
how u spend your last weekend???
Share your thought about downfall of US economy.
What would you do if your team ceased to perform? Them.
How can we control attrition and reduce shrinkage
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
What is your edge among others who are applying here?
Do you know the online tools for excellent customer service?
