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After recieved the defect from Tester,developer is not
getting any error while executing that bug then he will
reject that defect due to the above reason.As a Tester what
we can do in that situation?
- 15 Answers
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Answers were Sorted based on User's Feedback
Answer / avinash
It's always good practice to
Step1) If developers rejects the Bug then the first thing we need to do is to analyse the requirements, recheck your test scenarios/cases and if you still find the discrepancy talk to respective BA and confirm the defect
Step2) Share all the required details to reproduce the defect to developers. Also, the requirements docs if needed.
Step3) Attach bug screenshots as a proof, its always a good practice to take screenshots as soon as we find the Bug
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / nithi
Tell developer to fix the bug as It works for me and you
should close the bug. it is not your headache it is for
developers. ok .
excuse if i am wrong
| Is This Answer Correct ? | 0 Yes | 1 No |
Answer / vish
If developer i not getting any error its the mistake of
tester.he should do retesting for the particular bug and
make the bug is resolved.if again it is not resolved u will
be reported to the test lead.
| Is This Answer Correct ? | 0 Yes | 1 No |
Answer / chennamsubbaraidu
c in this Situation, after u get reject from the developer,
1.Open the SRS and take the requirements from the developer
of that particular module, re-test again.
2.Reproduce the bug with Step by Step clearly attached with
the screen shot step by step.
3.Even though if the developer reject, u can inform to u r TL.
4. He will make interact with the PM and the Developer TL.
I Think this Answer is Enough
| Is This Answer Correct ? | 0 Yes | 1 No |
Answer / deepti shrivastava
Tester should follow this approach to convince the
Developer for a Valid Bug:-
1).Re-test the bug.
2).Cross check with the requirement you have.
3).Ask develope to send his requiremnt document,and cross
verify bug with his requirement doc.
4).Cross verify the bug in Production environment and also
in dofferent testing environments if you have in your
project.
5).Provide correct steps to reproduce the bug,if possible
give screen shots for all screens or atleast Error page
screen shot.if possible record the movie and sent it to
developer.
6).Provide the Data, which data you are entering.
7).Send a mail to developer with all above evidences
keeping all senior managers in cc.
| Is This Answer Correct ? | 0 Yes | 1 No |
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