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How can u handle an irated customer?
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Answer / uttam ray
First I will let him complete what he has to say I will not interrupt him. Once he has completed whatever he has to say after that I will do my best to solve his query or problem. if I am not able to do so than I will transfer his call to my senior.
Thanks
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / aijaz khan
i will try to find out whatever wrong with him then will
talk to him cordially and will try to solve his
problem.e.g.financial problem and others.
| Is This Answer Correct ? | 2 Yes | 13 No |
Answer / anand dampella
Words can arouse anger and the same can be used to subside
anger in others. If i face an irate customer, what i do is,
i'll use words like...'It seems that you don't like to speak
with me'.
| Is This Answer Correct ? | 2 Yes | 14 No |
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