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why has call centers come to india,why dont they be in
foreign cuntries?
- 6 Answers
- 12988 Views
- iTronics, Mphasis, I also Faced
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Answer / naveen amin
Call centers come to India because most Indians have a
nuetral accent which is understood easier by
Americans,British,Aussies and Canadians and also man power
is more cost effective, recruirment is easier and moreover
Indians are smart enough in solicting over the phone having
a passion towards customer service.
| Is This Answer Correct ? | 16 Yes | 2 No |
Answer / hussine
it s due to two main reasons:
first labor charges in india are less expensive if compared
with uk or usa
second, indians have good english accents simply because
they are anglophones
| Is This Answer Correct ? | 9 Yes | 0 No |
Answer / truth
NOT AT ALL!!!
The only and main reason the foreign countries are
outsourcing their call centers to countries like India is
because the labor charges are less expensive than hiring a
labor in their own country!!!! A labor paid in Indian
Rupees cost them nothing compared to a labor paid in US
dollars or any other foreign countries.
| Is This Answer Correct ? | 9 Yes | 1 No |
Answer / faheem
It's not the unemployment, that is attracting the fortune
500 companies. It is the availability of largest pool of
English speaking labour. This is one of the reasons. Also
Indians are more compentent, skilled and professionals.
These are the qualities which is forcing fator for all the
so called Fortune 5oo companies.
Proud to be indian..
| Is This Answer Correct ? | 6 Yes | 1 No |
Answer / vijay
the main reason why the call centers are outsourced to
india because the expense incurred is very less and people
are ready to work for the cost which the company offers..
where as where ever it is UK AUS CANADA USA introducing a
customer care center is difficult because people are not
ready to work for the amount which company offers as in
India and even its very expensive to create a call centre
setup
| Is This Answer Correct ? | 6 Yes | 3 No |
in india so many unemployees are there so all countries
will come to take .
lastly don't ask me unemployement in abroad.
| Is This Answer Correct ? | 3 Yes | 11 No |
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HI im Sagar,what is my problem is i did my B,com in 1999 and after that i was planning todo MBA but unfortunately b'caz of some family problems i entered in business but in my mind and also my desire is to work in corporate office,but i got a long gap and my business is also wind up and i asked many of my friends about my dream they suggested me to work in BPO's or in call center's but now they are asking age limit?i dont know what i want to do?im in confussion mind please anybody give me solution for this i will be greatful to you?
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5 Answers Beroe, Deutsche Bank, Satyam,
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Call Centre AllOther (2477)
