Answer / shareefa

IVR - short for Interactive Voice Response - is a
technology that automates interaction with telephone
callers. Enterprises are increasingly turning to IVR to
reduce the cost of common sales, service, collections,
inquiry and support calls to and from their company.

Historically, IVR solutions have used pre-recorded voice
prompts and menus to present information and options to
callers, and touch-tone telephone keypad entry to gather
responses. Modern IVR solutions also enable input and
responses to be gathered via spoken words with voice
recognition.

IVR solutions enable users to retrieve information
including bank balances, flight schedules, product details,
order status, movie show times, and more from any
telephone. Additionally, IVR solutions are increasingly
used to place outbound calls to deliver or gather
information for appointments, past due bills, and other
time critical events and activities.

Answer / bpo_info_guy

IVR stands for Integrated Voice Response. IVR systems are
automated systems installed in customer contact/service
centers that help automate routine tasks such as account
information, product information, schedule etc. IVR systems
help automate many transactions that free employees tedious
repetitive tasks. Customers can input their query using
touch tone phones and these days advanced IVRs support
speech recognition.

Answer / j.baburao

interacive voice response

Answer / guest

IVR stands for Integrated Voice Response. IVR systems are
automated systems installed in customer contact/service
centers that help automate routine tasks such as account
information, product information, schedule etc. IVR systems
help automate many transactions that free employees tedious
repetitive tasks. Customers can input their query using
touch tone phones and these days advanced IVRs support
speech recognition.

Answer / rohit singh

interacive voice response system. interactive voice
response system are used in call center .it used for
interact the customer.

Answer / najeeb aslam

IVR basically stands for Interactive voice response. its simple example we use in our daily life is mobile pone inquires for balance checking and other customer services.
Future is of IVRs.

Answer / rehan

according to me IVR is a automated syastem ..used to do the
payment through credit card or debit card over the phn

Answer / faheem

integrated voice resoonse..

Speak on your unforgettable or memorable day for two minutes?

82 Answers   Amazon, Anovatek, Bank Of America, BPO, Concentrix, Diya Systems, ecomZera, First Indian Corporation, Genpact, IBM, Protech, Satyam, Slash Support, Sutherland, Synfront, TATA, TCS, Tech Mahindra, Unisys, United National Group, Wipro, WNS,

what is costumer service

3 Answers   IBM,

Whay did you join us to B P O

1 Answers   ABC, LKS, Wipro,

What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

0 Answers   Cognizant,

He abandoned his family (a)pleased (b)encouraged (c)saved (d) supported

2 Answers   Htmt,

how u spend your last weekend???

0 Answers   Genpact, HCL,

What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?

0 Answers   HSBC,

what is call center

2 Answers  

Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php

0 Answers  

What you know about call center?

0 Answers  

What is love.

31 Answers   HCL,

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

0 Answers   Sutherland,