Answer Posted / faheem
integrated voice resoonse..
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Explain about bpo & how it works? : bpo
TELL ME YOU HAVE SEEN CROWDED MARKET?
What kind of a salary are you looking for?
How do you deal with the question you don’t know the answer that customer asked?
Why weren't you regularized in your previous job?
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
How is Attrition Calculated ?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
4. Materials associated with the service are visually appealing
Can you explain the color red to a blind person?
Are you ambitious?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
Are you willing to work for long hours, if the project demands that from you?
give me some examples of where you have had a non satisfied customer and how did you handle it