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what is call centre?
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Answer / raja
call center is a center which provides quality service to
the customers for example......solving their problems, or
giving information about latest evolutions etc..
it is a direct relation with customers.
| Is This Answer Correct ? | 30 Yes | 3 No |
Answer / siddhesh
call center is an exactly like a customer service center.
all buisiness is depend on telephonic conversation it is
mainly seperated in to main catagories Inbound & Outbound
Call Center as well as International & Domestic Call
centers where customers queries are handled with patience
in inbound and for different purposes like selling of
product or giving information about campaign or collecting
data information from customer is done by outbond agents.
| Is This Answer Correct ? | 9 Yes | 1 No |
Answer / secret
A call center or call centre is a centralised office used
for the purpose of receiving and transmitting a large
volume of requests by telephone.
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / zakir
As said Harry Newton, who gave the concetpt of call center,
"it is a place where calls are answered or made.
A call center is traditional defined as a physical location
where calls are either placed or received in high volumes for
sales, marketing, customers service, telemarketing support or
other specialized business activities.
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / khazie'22
Call Center is where the customer can find help.. at any
time.. and where the agents can provide those answers with
a patient manner ... something like that.. :)
| Is This Answer Correct ? | 3 Yes | 1 No |
Answer / lingesh kumar
Call Centre defined as telephone based service centre
where. There are two kinds. One is Inbound and another is
Outbound. Inbound means where we are solving our customer
queries and satisfying their wants. Outbound is where we
are marketing or selling our company product to customers.
| Is This Answer Correct ? | 4 Yes | 2 No |
Answer / ashish gupta
a call centre is a floor where the call made or received.or
u can say. call center is a contact centre.and call centre
are of two types outbond and inbond process
| Is This Answer Correct ? | 7 Yes | 6 No |
Answer / deepak mehra
Call center is a place where we received the calls and made
calls to the customers for query and sales products.
| Is This Answer Correct ? | 2 Yes | 1 No |
Answer / rafiq
Call center is center where the calls are made and
received. it provides service to the customers giving
relative information solving thier querivs e.t.c......
| Is This Answer Correct ? | 5 Yes | 5 No |
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