Answer Posted / lingesh kumar
Call Centre defined as telephone based service centre
where. There are two kinds. One is Inbound and another is
Outbound. Inbound means where we are solving our customer
queries and satisfying their wants. Outbound is where we
are marketing or selling our company product to customers.
| Is This Answer Correct ? | 4 Yes | 2 No |
Post New Answer View All Answers
Discuss the most stressful situation you came across in your previous job.
Explain about bpo & how it works? : bpo
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
hey.. what do you know about HSBC??
Are you willing to relocate/travel?
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
How the analysis of departed customer help your organization?
what is the key aspect that helps improve customer service?
what tune did elvis preasly arrive on sage to in las vagas
What factors you should consider while creating a newsletter for a customer?
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
what are your contribution in this company?
General Topic
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?