You are a project manager working on contract with a company in a foreign country. At the project kick-off meeting, you are given an expensive-looking gift. The person who presented this to you said that it is customary in their country to give their business partners gifts. What is the most appropriate response?
A. Thank them and decline. Explain that this is considered personal gain, which is unacceptable in your country.
B. Thank them and accept. You don't believe there is a conflict of interest or an integrity issue at stake.
C. Thank them and decline. Explain that this is considered a conflict of interest, which is unacceptable in your country.
D. Thank them and accept since you know that it would be considered offensive to decline the gift in their culture. Immediately report the acceptance of the gift to the appropriate parties at your company so that your actions are not called into question later.
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The VP of marketing approaches you and requests that you change the visitor logon screen on the company’s website to include a username with at least six characters. This is considered: A. Project initiation B. Ongoing operations C. A project D. Project execution
The purpose of the Initiation process is to: A. Formally recognize the existence of a project or project phase B. Formally recognize the need that brought about the project be it marketing demand, customer requests, business need, technological advances, or legal requirements C. Formally recognize the stakeholders of the project and identify them in the project charter D. Formally recognize the project sponsor and document his or her project goals
You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail score for the option of opening two new stores in a foreign country. You know, but have not yet informed your company, that you are going to go to work for the competitor, which happens to be bidding for this same opportunity. What is the most appropriate response? A. You decline to participate in the initial meetings with the foreign business partners due to conflict of interest. B. You've not yet received an official offer from the competing company for your new job opportunity, so you choose to participate in the initial meetings with the foreign business partners. C. You decide to participate in the initial meetings with the foreign business partners because any information you gain now will help you when you make the move to the new company. D. You inform the foreign business partners that you're going to be working with a new company and that you know the deal they'll receive from the competing company is better than the one this company is proposing.
Which of the following might require rebaselining of the cost baseline? A. Corrective action B. Revised cost estimates C. Updates to the cost management plan D. Budget updates
Describe capability maturity model (cmm).
During your project meeting, a problem was discussed and a resolution to the problem was reached. During the meeting, the participants started wondering why they thought the problem was such a big issue. Sometime after the meeting, you received and e-mail from one of the meeting members saying they've changed their mind about the solution reached in the meeting and need to resurface the problem. The solution reached during the initial project meeting is an example of which of the following conflict resolution techniques? A. Confrontation B. Forcing C. Smoothing D. Storming
Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. Which of the following is true? A. This is a project because this new product line has never been manufactured and sold by this company before. B. This is an ongoing operation because the company is in the business of manufacturing kitchen appliances. Introducing designer colors and features is simply a new twist on an existing process. C. This is an ongoing operation because the new product line will be sold indefinitely. It's not temporary. D. This is not a project or an ongoing operation. This is a new product introduction not affecting ongoing operations.
Which of the following are the outputs of the Contract Closeout process? A. Project archives, formal acceptance and closure, contract file B. Contract file, formal acceptance and closure C. Project archives, contract file D. Contract file, formal acceptance and closure, lessons learned
Three people are responsible for establishing cost of quality theories. Crosby and Juran are two of them, and their theories respectively are: A. Grades of quality, fitness for use B. Fitness for use, zero defects C. Zero defects, fitness for use D. Cost of quality, zero defects
What is the concept of project management?
The theory that 85 percent of the cost of quality is a management problem is attributed to: A. Doming B. Kaizen C. Juran D. Crosby
Contract documentation is an input to the Contract Closeout process. Contract documentation might include all of the following except: A. Supporting documents B. Contract changes C. Financial documents D. Procurement audit documents