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All of the following are tools and techniques of the Quality Control process except:
A. Monte Carlo Analysis
B. Statistical sampling
C. Pareto diagrams
D. Trend analysis
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The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.
All of the following describe the activity list except: A. It's an extension of the WBS. B. It includes all activities of the project. C. It describes the WBS updates. D. It includes a description of project activities.
What is one of the problems with project management software? A. The project manager manages the software instead of the project B. Project duration calculations are sometimes approximate. C. You cannot override the project management software decisions regarding schedules. D. It’s expensive and difficult to use.
You are a project manager for an international marketing firm. You are ready to assign resources to your new project using a work authorization system. All of the following are true except: A. Work authorization systems clarify and initiate the work for each work package. B. Work authorization systems are written procedures defined by the organization. C. Work authorization systems are tools and techniques of the Project Plan Execution process. D. Work authorization systems are an output of the Project Plan Execution process.
Your selection committee is debating between two projects. Project A has a payback period of 18 months. Project B has a cost of $125,000 with expected cash inflows of $50,000 the first year and $25,000 per quarter after that. Which project should you recommend? A. Either Project A or Project B because the payback periods are equal B. Project A because Project B's payback period is 21 months C. Project A because Project B's payback period is 24 months D. Project A because Project B's payback period is 20 months
During the opening rounds of contract negotiation, the other party uses a fait accompli lactic. Which of the following is true? A. One party agrees to accept the offer of the other party but secretly knows they will bring the issue hack up at a later time. B. One party claims the issue under discussion was documented and accepted as part of Scope Verification. C. One party claims the issue under discussion has already been decided and can't be changed. D. One party claims to accept the offer of the other party provided a contract change request is submitted describing the offer in detail.
You are preparing a cash flow analysis for a project the company is considering undertaking. The project's cost is $525,000, and expected cash inflows are $125,000 the first year and then $75,000 per quarter the second year and $100,000 per quarter after that. What is the payback period? A. 16 months B. 27 months C. 32 months D. 28 months
Many times software delivery is late, why? Give reason.
Which of the following is true regarding the Resource Planning process? A. Resource Planning involves the human resource aspect of planning only, and its output is staffing requirements. B. Resource Planning involves the human resource aspect of planning only, and its output is staffing requirements. C. Resource Planning encompasses all the physical resources needed for the project, and its output is staffing requirements. D. Resource Planning encompasses all the physical resources needed for the project, and its output is resource requirements.
How do you motivate team members?
As a project manager, you know that the most important activity to ensure customer and stakeholder satisfaction is which of the following: A. Documenting the requirements B. Documenting the performance measurements C. Reporting changes and updating the project plan and other project documents where appropriate D. Reporting project status timely and regularly
What are the characteristics of management?
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