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what is a call centre ?
- 3 Answers
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Answer / ankur
call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / suraj
call centre is a place where we recieve the
calls from customers to solve their queries n
problems & we make calls to customers to
sell company's product.
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / faruque
Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.
| Is This Answer Correct ? | 3 Yes | 4 No |
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