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what is a call centre ?
- 3 Answers
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Answer / ankur
call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / suraj
call centre is a place where we recieve the
calls from customers to solve their queries n
problems & we make calls to customers to
sell company's product.
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / faruque
Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.
| Is This Answer Correct ? | 3 Yes | 4 No |
HOW HAS UR EXP PREPARED U 4 UR CARRIER?
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
why should i hire you
tell me about ur favourite colour
50 Answers Accenture, Amazon, Bank Of America, BPO, Call Centre, Cognizant, DELL, E3I, Genpact, Infosys, Sietel, Sitel, Tech Mahindra, Wipro,
what is the everyone human's victory.
Explain how to deal with a customer who denies paying for the product?
What about the job offered do you find the most attractive? Least attractive?
3 Answers Allsec Technologies,
WHY YOU ARE JOINING CALL-CENTRE ?
speak about mobile communication for 4minutes(topic)
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7 Answers HP, Intelenet, Mphasis, Pinnacle, Reliance,
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
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Call Centre AllOther (2477)
