Answer Posted / ankur

call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.

if you stuck in problem what will you do?

1621

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what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.

2523

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What will you do in a situation where system shuts down and you still handling customer on the phone?

2215

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HOW MUCH YOU WHERE GETTING THERE|?

2336

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why should i join wipro bpo but not any other

2855

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is computer knowledge is must to work for bpos????????//

2315

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Bangalore traffic

1739

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What was your reason for leaving?

1991

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when is mpsc exam

2508

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speak about joint family v/s nuclear family

3063

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How do you get here? (About Route)

2068

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I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?

2350

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What would be your advantage in the future if you join now?

2576

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What are the question being asked by HSBC???

2649

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How do you measure good customer service?

1236

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