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what is a call centre ?
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- IBM, InterGlobal, NIIT, Wipro, I also Faced
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Answer Posted / faruque
Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.
| Is This Answer Correct ? | 3 Yes | 4 No |
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What is iso:9000 in outsourcing? : bpo
What problem did you encounter and how did you overcome them?
How do you prioritize the most important things over the least one?
why you want this job (specially when you go for first interview and changing the industries)
have u shared any lighter moment with customercare executive in ur life tell me ur experience
Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?
What is your toughest or most challenging experience in life and how did you handle it?
after ur intermediate why had u stoped ur eduation for one year ?
Technical like c,c++,Telecommunication
hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute
actually what is the working of a call center? what is the method of process and how do they get source?
What difference will you make if you are selected as a team leader for this post
Why do you want to become a Quality Analysist and what will be your profile in this position?
what are some aspects of your present or most recent position that you dislike?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
